❓ Frequently Asked Questions (FAQ)

1. How long will it take to receive my order?

All our products are made-to-order.

2–5 business days.

4–7 business days after dispatch.

You will receive tracking details once your order ships.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

You can use this link to track your order in real-time.

Do you offer exchanges if the size doesn’t fit?

Unfortunately, we do not offer size exchanges since all products are made-to-order.

Please refer carefully to our Size Guide before placing your order.

What if I receive a damaged or wrong product?

We are sorry if this happens!

Please email us at contact@teezage.com within 5 days of delivery with:
Clear photos of the product.
An unboxing video showing the issue.


After review, we will offer a free replacement if eligible.

Can I cancel my order after placing it?


Since we start processing your order immediately, cancellation is only possible within 6 hours after placing the order.

Beyond that, cancellations are not accepted.

What are the shipping charges?


Shipping charges are calculated at checkout based on your location and order value.

We offer free shipping during certain promotions.

Where do you ship?

We currently ship within India.

International shipping is not available at the moment.

What payment methods do you accept?


We accept:

Credit Cards

Debit Cards

UPI

Netbanking

Wallets (Paytm, PhonePe, etc.)



My order was returned to sender (RTO). What should I do?


If your order is returned because of an incorrect address or delivery failure, please contact us.

Re-shipping charges may apply.